COMPREHENSIVE SUPPORT

“It’s really important that HPC offers
insurance support to help me avoid
out-of-pocket costs.”

- HPC patient

No more administrative headaches.
You send us a referral, we handle the rest

HPC coordinates with your office to reduce the administrative burden and promote patient success.

Getting started with HPC is simple.

RAPID PRIOR AUTHORIZATION
HPC initiates the prior authorization process within 48 hours of receiving a referral (yes, you read that right), to get your patients’ treatment started quicker.
NO REFERRAL BOUNCE BACK
HPC will do our utmost to help your patients get the care they need. If we cannot provide care due to insurance restrictions, we’ll do all we can to help them find another option.
FAST INTAKE PROCESS
Your patient never has to experience an absence of treatment due to waiting for admin work to be processed. HPC handles new and transfer patient setup quickly and diligently.
INSURANCE BENEFITS NAVIGATION
Leave the tedious insurance negotiation to us. HPC organizes and fights for your patient so both of you can focus on treatment. We will meticulously review a patient’s current plan and provide insurance transparency with the patient so there are no surprises regarding treatment cost or access.
financial assistance
You consider many factors when prescribing the right treatment for your patients, but cost shouldn’t be one of them. If a patient faces a high copay for their prescription HPC will help connect them with the appropriate copay support and patient assistance programs.

Worry-free clinical care and support

PROACTIVE MEDICATION REFILL
& FRONT DOOR DELIVERY

Never worry about your patients receiving their medication late or missing a delivery. HPC will proactively arrange refills and deliveries to suit your patients’ hectic schedules.

TREATMENT MANAGEMENT
& MEDICATION ADMINISTRATION

HPC is dedicated to supporting safe at-home medication administration with appropriate pre- and post-administration care. By identifying and preventing potential problems, HPC can reduce the burden on your practice and amplify patient health.

WE’RE ALWAYS AVAILABLE
FOR URGENT PATIENT NEEDS

An HPC nurse and specialty pharmacist are available 24/7 to support your patients. This is not a call-back service—your patients will be connected to a live clinician and get help in real time.

RESTRUCTURING TREATMENT
PLANS AS NEEDED

HPC works with your office to understand, adapt, and communicate treatment plans that fit each patient’s individual needs.